ZAP Québec

Free Wi-Fi hotspots in Quebec City and its surroundings

Privacy Policy


With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

Website - ZAP Québec

The ZAP Québec website is operated by Québec Numérique (operator). The user who consults the website is bound by the present conditions.

Website :
Host : 42 Québec
330 Saint-Vallier Street East
Suite 300
Quebec, G1K 9C5
Quebec, Canada

Intellectual property

Please note that the website and its content remain the property of the operator.

Collection of personal information

We collect the following information:

  • Last name
  • First Name
  • Phone number
  • Email Address
  • IP address

The personal information we collect is gathered through forms and the interactivity established between you and our website. It should be noted that user information is never disclosed to third parties or used for commercial purposes, unless your consent is given.

Forms and Interactivity

Your personal information is collected through the following forms:

  • Contact Form

We collect information from users who subscribe to our mailing list (last name, first name, email address).

  • Statistics
  • Contact information

This data is never sold to third parties and subscribers can unsubscribe at any time.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, etc.). Embedded content from other sites behaves in the same manner as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have an account logged into their website.

Automated Marketing and/or Profiling Operations Using Personal Data

If you visit certain pages of this site, your browser may store a cookie for up to one year so that we can deliver relevant advertising through the Google AdWords network.

Statistics and audience measurement

This site collects anonymous audience data to measure the reach of the website.

How long we store your data

If you leave a comment, the comment and its metadata are stored indefinitely. This allows us to automatically recognize and approve subsequent comments instead of leaving them in the moderation queue.

For users who register on our site (only if possible), we also store the personal data indicated in their profile. All users can view, edit or delete their personal information at any time (except for their username). The site managers can also view and modify this information.Also, passwords stored in the database are encrypted.

Data submitted through forms, unless otherwise specified, are kept indefinitely on our internal servers and/or in a CRM. Access to our physical servers is restricted only to individuals that have express authorization to access them.

Right of access, opposition and withdrawal

We commit ourselves to recognize a right of access and rectification to the persons concerned and wishing to consult, modify or even cancel the information concerning them.

It should be noted that subscribers to our mailing list can unsubscribe at any time.

We are committed to offering you the right to oppose and withdraw your personal information. The right to object is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection (see the "Collection of personal information" section).

The right to opt-out is defined as the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

To exercise these rights, you can contact our team directly by:

  • mail: 330 Saint-Vallier Street East, Suite 300, Quebec, G1K 9C5, Quebec, Canada
  • e-mail:
  • telephone: +1 (418) 263-8020

Reporting a breach of confidentiality

It is possible to report a breach of confidentiality, which is any unauthorized access to private information, its use or sharing, as well as its loss or any other infringement to its protection.

To this end, you may contact our team directly by:

  • mail: Québec numérique, 330 Rue Saint-Vallier E Bureau 300, Québec, QC G1K 9C5
  • email:
  • phone: 1 877 334-2547 ext: 5

What are your rights over your data?

If you own an account or have left comments on this website, you can ask to receive a file containing all personal data that we possess concerning you, including any you may have given us. You can also ask that data concerning you be deleted, that incorrect, incomplete or unclear information be corrected. This does not concern data kept for administrative, legal or security reasons.


We are committed to respecting the legislative provisions set forth in Canadian provincial and federal legislation.

We also commit to:

A) take reasonable measures to diminish risks that prejudice be caused, and avoid the occurence of new incidents of the same nature if we have reasons to believe that an incident regarding personal information has occurred;

B) inform the Commission d’accès à l’information and any individual concerned by the incident if the incident represents a serious prejudice for concerned individuals.

Furthermore, all confidentiality incidents will be logged in a register.

Changes without notice

Please note that the terms of use are dynamic and subject to change at any time without notice. Collecting and use of personal information are subject to current and available legislation.

Language of translation

The French version prevails over any other translation of the terms of use, in order to avoid any disparate interpretation between the two versions.


If you have any questions, please contact us at